Saturday, September 13, 2008

Blog 3 -- CIT 114b -- IT Essentials


Blog 3 Week 3 Assignment

Page 136-137 Selected Questions "Reviewing the Basics"

1) What is the difference between a hard boot and a soft boot?

a) A hard boot is when you turn the power off abruptly, either by turning off the power, unplugging the machine, or using the restart button. A soft boot is when you use the operating system to power down and turn off the computer.

3) What memory address is always assigned to the first instruction in the ROM BIOS startup program? a) FFFF0h is the memory address that is always assigned to the first instruction. This instructions tells the processor to run POST.

5) Name the program that is needed to locate the beginning of the OS on a drive.

a) The master boot program is needed to locate the beginning of the operating systems on the hard drive.

6) List three types of information contained in a hard dives's partition table.

a) How many partitions the drive has.

b) Which partition contains the drive used for booting, or the active partition.

c) Where each partition begins and end and how the drive is divided into one or more logical drives.

10) When booting your computer and you see a blank screen, but hear a single beep, what can you assume worked with no errors?

a) You can assume that the POST (Power-On Self-Test) process completed successfully.

11) When booting your computer and you see a blank screen, but hear a single beep, what component should you check first?

a) You should begin troubleshooting the video system.

13) Give five possible questions that should be asked of a user who is experiencing computer problems.

a) When did the problem start?

b) Can you describe the problem, can you reproduce the problem?

c) Did you make any changes to the system, new hardware, or new software.

d) Did you move the computer recently?

e) Has someone else used your computer recently?

18) How do you properly dispose of:

a) A battery pack form a notebook computer? Return these batteries to the dealer or take them to a recycling center, they are considered hazardous waste.

b) A broken monitor? These should be discharged and taken to a recycling center. Check with local county websites for regulations and disposal sites.

c) A toner cartridge from a laser printer? These cartridges can be recycled by manufactures and dealers. Some companies offer postage paid envelopes for recycling printer and toner cartridges.

24) Name three tools that you can use to protect a system against ESD as you work on it.

a) You can use a ground bracelet, a ground mat, or antistatic gloves. The book suggests using a ground bracelet with a ground mat. If you do not have this equipment be sure to touch the computer case or the power supply before you touch anything else.

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